Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Maintain accurate guest records and ensure confidentiality of personal information - Process payments and maintain cash handling procedures - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Requirements: - Previous experience in hospitality or front desk role preferred - Excellent phone etiquette and communication skills - Multilingual abilities are a plus - Strong organizational skills with attention to detail - Proficient in using front desk software and computer systems - Ability to handle difficult situations with professionalism and empathy - Knowledge of hotel operations and guest relations - Bilingual candidates are highly encouraged to apply Join our team of dedicated professionals who are committed to providing exceptional service to our guests. Apply today for the opportunity to grow your career in the hospitality industry.

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Flexible schedule
• Parental leave
• Referral program

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Commute:

• Greenville, SC 29607 (Required)

Ability to Relocate:

• Greenville, SC 29607: Relocate before starting work (Required)

Work Location: In person